At American Cap and Gown, we stand behind the quality of our products. If you are unhappy with your order you can request a refund or exchange within 3 business days of delivery. We will accept only unopened, unused items for return. A return confirmation must be received via e-mail or telephone to validate your return.

All refunds will be provided as a credit to the credit card used at the time of purchase within (7) business days upon receipt and inspection of the returned merchandise. There will be a 15% re-stocking charge for all opened merchandise. Shipping charges will not be refunded.